Shipping Policy

Thank you for shopping with FashyFly. This Shipping Policy outlines how your orders are processed, shipped, and delivered when you shop on our platform.

1. Order Processing

All orders are processed within 1-2 business days after successful payment. Orders placed on weekends or holidays may be processed on the next working day.

2. Estimated Delivery Time

Standard delivery typically takes 3-7 business days, depending on your location and the seller's warehouse. Delivery timelines may vary for customized or made-to-order items.

3. Shipping Charges

  • Free Shipping on all orders above ₹999.
  • A flat fee of ₹50 applies to orders below ₹999.
  • Occasional promotions may offer free shipping regardless of cart value.

4. Delivery Areas

We currently deliver across all serviceable PIN codes in India. If your location is not serviceable, you will be notified at checkout or via email.

5. Order Tracking

Once your order is shipped, you will receive tracking information via email and SMS. You can also monitor your order status anytime from the My Orders section of your account.

6. Delays & Exceptional Scenarios

While we aim to ensure timely delivery, delays may occur due to:

  • Weather conditions or natural disasters
  • Public holidays or local restrictions
  • Operational delays at courier partners
  • Incomplete shipping information provided by the customer
In such cases, our team will proactively keep you updated.

7. Split Shipments

In case your order contains items from multiple sellers, it may arrive in separate packages. You will receive tracking updates for each package individually.

8. Undelivered or Lost Orders

If your package is marked as delivered but you have not received it, please report it within 48 hours. We will investigate with the courier and assist with a resolution.

9. Customer Support

For any queries or concerns regarding your shipment, feel free to Contact Us. Our team is here to assist you promptly.

This Shipping Policy was last updated on April 8, 2025.