Privacy Policy

Effective Date: April 8, 2025

At FashyFly, we value the trust you place in us. We are committed to protecting your personal data and privacy. This Privacy Policy outlines how FashyFly (referred to as “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit or use our platform, mobile applications, and any services we offer (collectively, the “Services”).

1. Information We Collect

We collect various types of information to deliver and improve our services:

• Personal Information: Name, email address, phone number, postal address, gender, and date of birth.
• Account Information: Usernames, passwords, preferences, shopping behavior, and communication records.
• Payment Details: Billing information, payment method, transaction history (processed through secure third-party gateways).
• Device & Technical Data: IP address, device identifiers, browser type, OS, geolocation, and usage data.
• Cookies & Tracking Technologies: For remembering sessions, analyzing performance, and showing personalized content.

2. How We Use Your Information

• To register and manage your account.
• To process orders, payments, returns, and customer support requests.
• To communicate with you about orders, services, updates, and offers.
• To provide personalized shopping experiences and product suggestions.
• To improve our website, apps, marketing, and customer experience.
• To detect fraud, ensure safety, and comply with legal obligations.

3. Sharing Your Information

We do not sell your data. However, we may share your information with:

• Delivery Partners: To ship your products efficiently.
• Payment Gateways: For secure processing of transactions.
• IT & Support Services: To help us maintain and operate our systems.
• Legal & Government Authorities: When required under law or to prevent fraud and abuse.
• Marketing Partners: (Only with your consent) for personalized promotional activities.

4. Your Rights & Choices

• Access & Correction: View or correct your personal data via your account settings.
• Data Portability: Request a copy of your personal information.
• Account Deletion: You can request to delete your account and associated data.
• Marketing Opt-Out: Unsubscribe from promotional emails anytime via the link provided in the emails.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Certain data may be retained longer if required for legal or legitimate business purposes (e.g., tax, fraud prevention, legal compliance).

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage system is 100% secure.

7. Cookies and Tracking

FashyFly uses cookies and similar tracking technologies to recognize you when you visit our site. This helps us personalize content, improve user experience, and analyze site traffic.

You can choose to disable cookies through your browser settings. However, disabling essential cookies may impact the functionality of the website.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has provided personal data, we will take steps to delete such information promptly.

9. Third-Party Services & Links

Our platform may contain links to external websites and services that are not operated by FashyFly. We are not responsible for the privacy practices of such third parties. Please review their privacy policies before interacting with their services.

10. International Users

If you access our services from outside India, you agree to the processing and storage of your information in India where our servers and databases are located.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. When we do, the revised date will be updated at the top of the page. If significant changes are made, we will notify users through appropriate channels.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal information, contact us at:

• Email: policies@fashyfly.in
• Website: www.fashyfly.in
• Postal Address: Update soon